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YOUR TRUSTED TECHNOLOGY PROFESSIONALS READY TO PROVIDE SERVICE 24/7

Our people and the services we provide define who we are. We take pride in delivering a first-class technology experience for every customer in your Ohio luxury home, every time and for the life of your system. Choose from a wide range of offerings, including remote monitoring, preventative maintenance and more!

Our Difference

Annual System Updates
Rest assured that the performance, stability and efficiency of your Ohio luxury home, system always has the latest firmware updates and is void of potential security flaws.

Priority Scheduling
Enjoy the luxury of priority service with same or next-day scheduling for faster support and peace of mind.

Preventative System Monitoring
Our remote monitoring staff ensures your Ohio system is always running smoothly and resolves potential problems before they happen.

24/7 Support

Our people are your people, no matter the time or day. Even with preventative maintenance, systems still need occasional support. We make sure you receive the best value and support around the clock in Ohio.

Our Support Memberships


Preferred

Standard


Onsite Service Calls

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Remote Monitoring/Management

Remote Device Reboot i

Preventative Maintenance

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Annual Maintenance Visit at No Charge

Firmware Updates

Refresher Training

Telco/Cable Authorization

Equipment Discounts

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Discounts on Equipment Upgrades i
5%

Service Rates

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Hourly Remote Labor Rate (Business Hours)
Included
Included

Onsite Service Calls


Remote Monitoring/Management
Preferred
Standard

Remote Device Reboot i
Preferred
Standard

Preventative Maintenance


Annual Maintenance Visit at No Charge
Preferred
Standard

Firmware Updates
Preferred
Standard

Refresher Training
Preferred
Standard

Telco/Cable Authorization
Preferred
Standard

Equipment Discounts


Discounts on Equipment Upgrades i
Preferred
5%
Standard

Service Rates


Hourly Remote Labor Rate (Business Hours)
Included
Included

Contact Support

Feel free to reach out to us with any questions or inquiries. We have dedicated 24/7 email addresses and phone numbers for our paying clients.

Email Support

Phone Support

440-368-5649