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Curators of Cutting-Edge Technology Solutions

We enjoy helping our customers enjoy the magic of smart home and commercial technology. Our smart home company is filled with people that care, and our detailed attention to service is geared to always delivering a first class experience throughout Ohio area.

Who We Are

Founded in 2003, Horner Networks was born out of the need to challenge people to improve the way they live and work through smart home technology and company-wide automation solutions. Our home automation company delivers simple and effective home and business solutions in your Ohio luxury home at the highest levels of quality and service to give you an unparalleled technology experience. Our tight knit team is made up of individuals from a variety of different backgrounds and levels of experience. We feel that it is this trait that gives our company a competitive advantage and allows for unique perspectives in everything that we do. From large corporate networks in Ohio to lighting control in your Ohio living room, we seek excellence across our entire organization to deliver smart home automation and business technologies that meet your needs.

We constantly challenge our team to use their imagination in every aspect of their work. We believe that imagination is the key to success. Imagination used for new quality processes, services and products keeps our team at the top of their game serving homes and businesses in Ohio. We’re always striving to be a technology company that’s better, more efficient and more imaginative. Thinking big, dreaming big and doing big. You’re welcome to come join us. We promise that it will be a fun ride.

Our Mission

Our mission is to connect people and companies in Ohio with innovative technology solutions to simplify and enhance their lives. Our pledge is to establish lasting relationships with our customers by exceeding their expectations and gaining their trust through exceptional performance and delivering easy-to-use options for all electronics systems within their residential or commercial space. Our friendly, knowledgeable and professional staff will help inspire, educate and problem-solve for our customers.



Shane Horner

Owner
Shane grew up in Mentor, graduated from Mentor High and continued his education at The Ohio State University. He enlisted in the United States Army while still in high school at age 17 and volunteered to deploy to Iraq – Operation Iraqi Freedom. While deployed for a year in 2003..., he got a crazy idea to start a business with his brother.Shane married Suzi in 2007 and deployed for another year to Iraq in 2009.

Shane and Suzi have three children and live in Concord Township.Shane retired from the US Army in 2018 after almost 23 years of service.

Shane enjoys spending time with his family, skiing, golfing, martial arts, and watching the Buckeye’s play football.

Industry Certifications:
  • CEDIA – Outreach Instructor, Level 1 Certified Professional Installer, Certified Professional EST II, Electronic Systems Certified Technician (ESC-T), Integrated Systems Technician (IST)
  • Control4 – Associate Installer, Automation Programmer, Centralized Lighting
  • Imaging Science Foundation (ISF) Certified
  • THX Certified Installer
  • Josh.ai Certified Pro
  • Extron Certified
Military Awards and Decoration:
  • Bronze Star Medal
  • Meritorious Service Medal
  • Army Commendation Medal
  • Army Achievement Medal w/1 Silver Oak Leaf Cluster and 1 Bronze Oak Leaf Cluster
  • Army Good Conduct Medal
  • Army Reserve Component Achievement Medals w/Silver Oak Leaf Cluster
  • National Defense Service Medal w/ Bronze Star
  • Iraqi Campaign Medal w/ 3 campaign stars
  • Global War on Terrorism Expeditionary Medal
  • Global War on Terrorism Service Medal
  • Armed Forces Reserve Medal w/2 M Devices and Bronze Hourglass
  • NCO Professional Development Ribbon w/Numeral 3
  • Army Service Ribbon
  • Overseas Service Ribbon w/Numeral 2
  • Combat Action Badge
  • Parachutist Badge
  • Drivers Badge
  • Soldier of the Year recognized by the U.S. House of Representatives and the U.S. Congress in 2000

Ben Reutter

Operations Manager
Ben was raised in Lake County where he currently resides with his wife and their five children. Ben is the Operations Manager at Horner Networks.  If you’ve had the pleasure of calling our office, you’ve most likely spoken with Ben.  He is responsible for day to day operations, scheduling and billing.   Prior to joining our team in 2013..., Ben served as Human Resource Manager, Business Development Manager and then General Manager for a fast growing manufacturing company.  

Ben earned a Bachelor’s degree in Business Management from the University of Toledo and an MBA in Business Management from Cleveland State University.

Awards

  • 2023 CE Pro 100
  • Control 4 Circle of Excellence 2021
  • CEPro Home of the Year Gold Best Home Office/Gaming Space - 2022
  • CEPro Home of the Year Gold Best Specialty Room - 2022
  • Cleveland Choice Awards’ Best Customer Service of the Year - 2019
  • Cleveland Choice Awards’ Best Customer Service of the Year - 2018
  • Cleveland Choice Awards’ Best Customer Service of the Year - 2017
  • Cleveland Choice Awards’ Best Customer Service of the Year - 2016
  • Cleveland Choice Awards’ Best Customer Service of the Year - 2015
  • Electronic House 2013 Home of the Year, Best Themed Theater – Gold
  • Electronic House 2013 Home of the Year, Best Fun Room – Silver
  • Electronic House 2008 Home of the Year, Best Wow Factor – Gold

Credentials

  • PCNA Certified Network Professionals
  • CEDIA Electronic Systems Technicians II
  • CEDIA ESC-T certified
  • CEDIA IST certified
  • Cedia Outreach Instructor (COI)
  • THX Certified
  • ISF Certified
  • Extron Certified
  • Control4 Level I Certified
  • Control4 Level II Certified
  • Control4 Panelized Lighting Certified
  • State of Ohio Fire License
  • Verified Service Disabled Veteran-Owned Small Business (SDVOSB)

Industry Memberships

  • Better Business Bureau (BBB)
  • Custom Electronic Design & Installation Association (CEDIA)
  • Consumer Electronics Association (CEA) TechHome
  • Home Builders Association (HBA) of Greater Cleveland
  • Mentor Area Chamber of Commerce (MACC)
  • National Association of Home Builders (NAHB)
  • National Burglar & Fire Alarm Association (NBFAA)
  • Ohio Burglar & Fire Alarm Association (OBFAA)

Gold Best Home Office/Gaming Space

Gold Best Specialty Room

Horner Networks, LLC

Is rated 4.90 out of 5 from a total of 39 reviews

Tim Gandee

"When it comes to home technology, I don’t trust just anyone.
I’ve trusted Horner Networks for over two decades—and for good reason.

Since 2000, they’ve handled everything from my audio/visu..."

2025-04-15

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Shannon DiCello

"Prompt and clear communication, on-time, great attention to detail and friendly reliable technicians."

2025-03-14

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Donald Klimkowicz

"Josh did a great job for us. He knew exactly the problem and gave us alternatives in providing the solution. Thank you Josh!"

2025-02-12

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Aaron S

"Horner Networks did an outstanding job installing ethernet lines in our home. The crew was professional, efficient, and ensured everything was done perfectly. They provided helpful guidance ..."

2024-10-23

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Jim Z

"Great engineering and service. Highly recommend."

2024-09-19

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Tiffany HEESTAND

"I am a personal assistant at a private residence and interact so many people on a daily basis. Yesterday we had Colin come out and do some various things in the home. He was absolutely amazi..."

2024-07-03

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cindy wheeler

"Excellent!!! Chad was very patient with 2 people that don’t like change, while giving great instruction to be able to operate our new media. He was AWESOME!!!! The whole process was very ..."

2024-07-03

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kelsey garner

"Brian was really helpful and professional when working on the security/control4 system at my home. He fixed a lot of my security, wifi, and home entertainment issues. I also felt comfortable..."

2024-01-16

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David Browne

"Very professional company. They arrived and installed all our components when they said they would and left the place spotless. Jerrod and Colin were fantastic- I highly recommend this compa..."

2024-01-12

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Ja L

"Professionals with Great Service."

2023-06-30

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Jan DeLuca

"Our technician, Chad, was extraordinary. He was knowledgeable, extremely helpful, and friendly. Chad spent hours identifying our personal television and audio needs. He removed outdated h..."

2023-04-07

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Wendy Luck

"Brian provided awesome problem solving & service!"

2023-01-23

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Susan Kahle

"We recently updated our security system through Horner Security. We are pleased with the additions we made and feel much more secure.
The technician that came to our home was very thorough ..."

2023-01-17

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James Langan

"Brian was very knowledgeable about the products he installed and home security. His work was good and he was pleasant. Brian made a big effort to make sure he met our needs and he explaine..."

2023-01-14

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Fran Kocurko

"We had an appointment today, December 8th, at 4pm. Brian was not only an hour early but extremely friendly, courteous and thorough. We appreciate everyone at Horner from Julie, Ben and Brian..."

2022-12-08

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Pappa Russ

"Julie in the office has always been very professional whenever I made contact with questions or setting up an appointment.
Technician Colin has been here at our residence on a few occasions...."

2022-07-19

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Mark Pelsozy

"Shane and his team did a fantastic job on our TV and low voltage smart lighting design and installation during our home renovation. Very responsive and willing to meet to discuss different s..."

2022-06-30

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John Ertz

"Horner Networks is amazing! Shane and team do a great job with house technology. We love Colin as our tech. He makes things simple for those that don’t understand technology. He is very ..."

2022-06-10

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Susan CD

"Working with Horner has been great. Professional in all respects. Special shout out to Colin for his patience in troubleshooting my system and getting things up and running. Would recommend ..."

2022-05-06

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Pamela Anthony

"Colin the technician was on time, texted me before he came. He covered his boots so not to track in snow inside my house. He was friendly and explained everything very clearly. He had a mask..."

2022-01-19

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Doug Trem

"I recently replaced an entry door on the back of my house with a new sliding glass door. Prior to installation, I needed to have a key pad to our alarm system moved and scheduled a date with..."

2021-12-04

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Bob Cook

"We have a earlier Control 4 system that needed some upgrades. Justin and Brian did a outstanding job bringing are system up to today’s standards. Very satisfied"

2021-11-18

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Clark Family

"The installation crew was wonderful. Very knowledgeable and friendly. I am so happy with the quality of work and would absolutely recommend Horner."

2021-11-08

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John Hudec

"The crew from Horner was efficient, professional and friendly. They went about their job and I was completely satisfied. I recommend Horner based upon these young men doing their jobs. Well ..."

2021-06-26

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elliot ross

"smart people who get the job done on time and very professionally. definitely recommend them for both simple and complex jobs."

2021-05-25

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Elizabeth Banks

"Absolutely exceptional customer service!"

2021-05-21

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Justin Yates

"Transparent, thorough and knowledgeable"

2021-05-14

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Richard Ebner

"Excellent service and qualified technicians. Very pleased with their service"

2021-03-26

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Greg Samuels

"Horner Networks is an absolute class act! Best in the Business by far!!"

2021-03-06

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Morris Chiropractic

"I highly recommend Horner Networks, the team designed a system that fit my exact needs. The quality of service from installation all the way to customer support has been responsive and quic..."

2019-11-06

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Brandon Karcic

"Have never had any problems with the alarm system itself. Have had fast responses when the alarm has been tripped. When a phone line problem required me to reset my system, I was quickly ser..."

2017-09-09

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